Privacy Policy
This Privacy Policy describes how Peppy Pet Ball (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site. We take privacy seriously and want to help you understand how we operate with your information. Please contact us below if you have any questions about our Privacy Policy.
After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at [email protected] or by mail using the details provided below:
205 Rockaway Avenue #3030,
Valley Stream NY 11580
United States
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address above to request deletion.
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example, we may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt-out of targeted advertising by:
Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.
We use your Personal Information to provide our services to you, which include: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.
Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you. We may sometimes engage in fully automated decision-making that has a legal or otherwise significant effect using customer data. Our processor uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you. Services that include elements of automated decision-making include:
Temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist persists for a small number of hours.
Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist persists for a small number of days.
Our Site may sometimes sell or share access to Personal Information, as defined by the California Consumer Privacy Act of 2018 (“CCPA”) to other companies who may also send offers to you for goods and services which are relevant and/or for re-targeting purposes.
We may also rent, sell or share your Personal Information collected through the Site with thirty party service providers. These third parties may also contact you via any method you provided to us, including, but not limited to, commercial emails, telephone calls, and/or SMS text messages (including via automatic dialing systems, or artificial or pre-recorded voice messaging).
By providing us with your Personal Information, you are providing your express written consent to the disclosure of your Personal Information to third parties and you consent to receive commercial emails, telephone calls, and/or text messages (including via automatic dialing systems, or artificial or pre-recorded voice messaging) from those third parties.
If you receive promotional emails from us, you may opt-out of receiving future emails by following the unsubscribe instructions in the emails you receive. To change cookie preferences, you must change your browser's preferences to disable cookies or delete cookies. Please note that disabling cookies for some services may affect the ability to use that service. Security information is specific to each browser and operating system. Please check with your browser's specific company for more information.
If you receive telephone calls from us, you may opt-out by emailing us at the contact information provided at the beginning of this Privacy Policy and requesting to be put on our DO NOT CALL List.
If you receive text messages from us, you can opt-out by complying with the opt-out instructions in the received text.
If you agree to receive push notifications through the Site by clicking "allow", Company may send push notifications to your web browser. If you elect to further interact with such push notifications by clicking on them, they will lead you to the Site and/or third-party sites. If you receive push notifications from the Site and wish to opt-out, you may opt-out by complying with the opt-out instructions in the received notification.
If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above.
Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.
If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above.
If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address above.
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance, whether it’s their first time visiting or if they are frequent visitors.
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.
Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
As noted above, if you would like to make a complaint, please contact us by e-mail or by mail using the details provided under “Contact” above.
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority or the supervisory authority in your state.
Last updated: Tuesday, July 12th, 2022